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  • adobe photoshop generative ai

    Adobe Photoshop, Illustrator updates turn any text editable with AI

    Here Are the Creative Design AI Features Actually Worth Your Time

    adobe photoshop generative ai

    Generate Background automatically replaces the background of images with AI content Photoshop 25.9 also adds a second new generative AI tool, Generate Background. It enables users to generate images – either photorealistic content, or more stylized images suitable for use as illustrations or concept art – by entering simple text descriptions. There is no indication inside any of Adobe’s apps that tells a user a tool requires a Generative Credit and there is also no note showing how many credits remain on an account. Adobe’s FAQ page says that the generative credits available to a user can be seen after logging into their account on the web, but PetaPixel found this isn’t the case, at least not for any of its team members. Along that same line of thinking, Adobe says that it hasn’t provided any notice about these changes to most users since it’s not enforcing its limits for most plans yet.

    The third AI-based tool for video that the company announced at the start of Adobe Max is the ability to create a video from a text prompt. With both of Adobe’s photo editing apps now boasting a range of AI features, let’s compare them to see which one leads in its AI integrations. Not only does Generative Workspace store and present your generated images, but also the text prompts and other aspects you applied to generate them. This is helpful for recreating a past style or result, as you don’t have to save your prompts anywhere to keep a record of them. I’d argue this increase is mostly coming from all the generative AI investments for Adobe Firefly. It’s not so much that Adobe’s tools don’t work well, it’s more the manner of how they’re not working well — if we weren’t trying to get work done, some of these results would be really funny.

    adobe photoshop generative ai

    Gone are the days of owning Photoshop and installing it via disk, but it is now possible to access it on multiple platforms. The Object Selection tool highlights in red the proposed area that will become the selection before you confirm it. However, at the moment, these latest generative AI tools, many of which were speeding up their workflows in recent months, are now slowing them down thanks to strange, mismatched, and sometimes baffling results. Generative Remove and Fill can be valuable when they work well because they significantly reduce the time a photographer must spend on laborious tasks. Replacing pixels by hand is hard to get right, and even when it works well, it takes an eternity. The promise of a couple of clicks saving as much as an hour or two is appealing for obvious reasons.

    Shaping the photography future: Students and Youth shine in the Sony World Photography Awards 2025

    I’d spend hours clone stamping and healing, only to end up with results that didn’t look so great. Adobe brings AI magic to Illustrator with its new Generative Recolor feature. I think Match Font is a tool worth using, but it isn’t perfect yet. It currently only matches fonts with those already installed in your system or fonts available in the Adobe Font library — this means if the font is from elsewhere, you likely won’t get a perfect match.

    Adobe, on two separate occasions in 2013 and 2019, has been breached and lost 38 million and 7.5 million users’ confidential information to hackers. ZDNET’s recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites.

    Adobe announced Photoshop Elements 2025 at the beginning of October 2024, continuing its annual tradition of releasing an updated version. Adobe Photoshop Elements is a pared-down version of the famed Adobe software, Photoshop. Generate Image is built on the latest Adobe Firefly Image 3 Model and promises fast, improved results that are commercially safe. Tom’s Guide is part of Future US Inc, an international media group and leading digital publisher.

    These latest advancements mark another significant step in Adobe’s integration of generative AI into its creative suite. Since the launch of the first Firefly model in March 2023, Adobe has generated over 9 billion images with these tools, and that number is only expected to go up. This update integrates AI in a way that supports and amplifies human creativity, rather than replacing it. Photoshop Elements’ Quick Tools allow you to apply a multitude of edits to your image with speed and accuracy. You can select entire subject areas using its AI selection, then realistically recolor the selected object, all within a minute or less.

    Advanced Image Editing & Manipulation Tools

    I definitely don’t want to have to pay over 50% more at USD 14.99 just to continue paying monthly instead of an upfront annual fee. What could make a lot of us photographers happy is if Adobe continued to allow us to keep this plan at 9.99 a month and exclude all the generative AI features they claim to so generously be adding for our benefit. Leave out the Generative Remove AI feature which looks like it was introduced to counter what Samsung and Google introduced in their phones (allowing you to remove your ex from a photograph). And I’m certain later this year, you’ll say that I can add butterflies to the skies in my photos and turn a still photo into a cinemagraph with one click. Adobe has also improved its existing Firefly Image 3 Model, claiming it can now generate images four times faster than previous versions.

    Mood-boarding and concepting in the age of AI with Project Concept – the Adobe Blog

    Mood-boarding and concepting in the age of AI with Project Concept.

    Posted: Mon, 14 Oct 2024 07:00:00 GMT [source]

    I honestly think it’s the only thing left to do, because they won’t stop. Open letters from the American Society of Media Photographers won’t make them stop. Given the eye-watering expense of generative AI, it might not take as much as you’d think. The reason I bring this up is because those jobs are gone, completely gone, and I know why they are gone. So when someone tells me that ChatGPT and its ilk are tools to ‘support writers’, I think that person is at best misguided, at worst being shamelessly disingenuous.

    The Restoration filters are helpful for taking old film photos and bringing them into the modern era with color, artifact removal, and general enhancements. The results are quick to apply and still allow for further editing with slider menus. All Neural Filters have non-destructive options like being applied as a separate layer, a mask, a new document, a smart filter, or on the existing image’s layer (making it destructive).

    Alexandru Costin, Vice President of generative AI at Adobe, shared that 75 percent of those using Firefly are using the tools to edit existing content rather than creating something from scratch. Adobe Firefly has, so far, been used to create more than 13 billion images, the company said. There are many customizable options within Adobe’s Generative Workspace, and it works so quickly that it’s easy to change small variations of the prompt, filters, textures, styles, and much more to fit your ideal vision. This is a repeat of the problem I showcased last fall when I pitted Apple’s Clean Up tool against Adobe Generative tools. Multiple times, Adobe’s tool wanted to add things into a shot and did so even if an entire subject was selected — which runs counter to the instructions Adobe pointed me to in the Lightroom Queen article. These updates and capabilities are already available in the Illustrator desktop app, the Photoshop desktop app, and Photoshop on the web today.

    The new AI features will be available in a stable release of the software “later this year”. The first two Firefly tools – Generative Fill, for replacing part of an image with AI content, and Generative Expand, for extending its borders – were released last year in Photoshop 25.0. The beta was released today alongside Photoshop 25.7, the new stable version of the software. They include Generate Image, a complete new text-to-image system, and Generate Background, which automatically replaces the background of an image with AI content. Additional credits can be purchased through the Creative Cloud app, but only 100 more per month.

    This can often lead to better results with far fewer generative variations. Even if you are trying to do something like add a hat to a man’s head, you might get a warning if there is a woman standing next to them. In either case, adjusting the context can help you work around these issues. Always duplicate your original image, hide it as a backup, and work in new layers for the temporary edits. Click on the top-most layer in the Layers panel before using generative fill. I spoke with Mengwei Ren, an applied research scientist at Adobe, about the progress Adobe is making in compositing technology.

    • Adobe Illustrator’s Recolor tool was one of the first AI tools introduced to the software through Adobe Firefly.
    • Finally, if you’d like to create digital artworks by hand, you might want to pick up one of the best drawing tablets for photo editing.
    • For example, features like Content-Aware Scale allow resizing without losing details, while smart objects maintain brand consistency across designs.
    • When Adobe is pushing AI as the biggest value proposition in its updates, it can’t be this unreliable.
    • While its generative AI may not be as advanced as ComfyUI and Stable Diffusion’s capabilities, it’s far from terrible and serves many users well.

    Photoshop can be challenging for beginners due to its steep learning curve and complex interface. Still, it offers extensive resources, tutorials, and community support to help new users learn the software effectively. If you’re willing to invest time in mastering its features, Photoshop provides powerful tools for professional-grade editing, making it a valuable skill to acquire. In addition, Photoshop’s frequent updates and tutorials are helpful, but its complex interface and subscription model can be daunting for beginners. In contrast, Photoleap offers easy-to-use tools and a seven-day free trial, making it budget and user-friendly for all skill levels.

    As some examples above show, it is absolutely possible to get fantastic results using Generative Remove and Generative Fill. But they’re not a panacea, even if that is what photographers want, and more importantly, what Adobe is working toward. There is still need to utilize other non-generative AI tools inside Adobe’s photo software, even though they aren’t always convenient or quick. It’s not quite time to put away those manual erasers and clone stamp tools.

    Photoshop users in Indonesia and Vietnam can now unleash their creativity in their native language – the Adobe Blog

    Photoshop users in Indonesia and Vietnam can now unleash their creativity in their native language.

    Posted: Tue, 29 Oct 2024 07:00:00 GMT [source]

    While AI design tools are fun to play with, some may feel like they take away the seriousness of creative design, but there are a solid number of creative AI tools that are actually worth your time. Final tweaks can be made using Generative Fill with the new Enhance Detail, a feature that allows you to modify images using text prompts. You can then improve the sharpness of the AI-generated variations to ensure they’re clear and blend with the original picture.

    “Our goal is to empower all creative professionals to realize their creative visions,” said Deepa Subramaniam, Adobe Creative Cloud’s vice president of product marketing. The company remains committed to using generative AI to support and enhance creative expression rather than replace it. Illustrator and Photoshop have received GenAI tools with the goal of improving user experience and allowing more freedom for users to express their creativity and skills. Need a laptop that can handle the heavy wokrkloads related to video editing? Pixelmator Pro’s Apple development allows it to be incredibly compatible with most Apple apps, tools, and software. The tools are integrated extraordinarily well with most native Apple tools, and since the acquisition from Apple in late 2024, more compatibility with other Apple apps is expected.

    Control versus convenience

    Yes, Adobe Photoshop is widely regarded as an excellent photo editing tool due to its extensive features and capabilities catering to professionals and hobbyists. It offers advanced editing tools, various filters, and seamless integration with other Adobe products, making it the industry standard for digital art and photo editing. However, its steep learning curve and subscription model can be challenging for beginners, which may lead some to seek more user-friendly alternatives. While Photoshop’s subscription model and steep learning curve can be challenging, Luminar Neo offers a more user-friendly experience with one-time purchase options or a subscription model. Adobe Photoshop is a leading image editing software offering powerful AI features, a wide range of tools, and regular updates.

    adobe photoshop generative ai

    Filmmakers, video editors and animators, meanwhile, woke up the other day to the news that this year’s Coca-Cola Christmas ad was made using generative AI. Of course, this claim is a bit of sleight of hand, because there would have been a huge amount of human effort involved in making the AI-generated imagery look consistent and polished and not like nauseating garbage. But that is still a promise of a deeply unedifying future – where the best a creative can hope for is a job polishing the computer’s turds. Originally available only as part of the Photoshop beta, generative fill has since launched to the latest editions of Photoshop.

    Photoshop Elements allows you to own the software for three years—this license provides a sense of security that exceeds the monthly rental subscriptions tied to annual contracts. Photoshop Elements is available on desktop, browser, and mobile, so you can access it anywhere that you’re able to log in regardless of having the software installed on your system. The GIP Digital Watch observatory reflects on a wide variety of themes and actors involved in global digital policy, curated by a dedicated team of experts from around the world. To submit updates about your organisation, or to join our team of curators, or to enquire about partnerships, write to us at [email protected]. A few seconds later, Photoshop swapped out the coffee cup with a glass of water! The prompt I gave was a bit of a tough one because Photoshop had to generate the hand through the glass of water.

    adobe photoshop generative ai

    While you don’t own the product outright, like in the old days of Adobe, having a 3-year license at $99.99 is a great alternative to the more costly Creative Cloud subscriptions. Includes adding to the AI tools already available in Adobe Photoshop Elements and other great tools. There is already integration with selected Fujifilm and Panasonic Lumix cameras, though Sony is rather conspicuous by its absence. As a Lightroom user who finds Adobe Bridge a clunky and awkward way of reviewing images from a shoot, this closer integration with Lightroom is to be welcomed. Meanwhile more AI tools, powered by Firefly, the umbrella term for Adobe’s arsenal of AI technologies, are now generally available in Photoshop. These include Generative Fill, Generative Expand, Generate Similar and Generate Background powered by Firefly’s Image 3 Model.

    The macOS nature of development brings a familiar interface and UX/UI features to Pixelmator Pro, as it looks like other native Apple tools. It will likely have a small learning curve for new users, but it isn’t difficult to learn. For extra AI selection tools, there’s also the Quick Selection tool, which lets you brush over an area and the AI identifies the outlines to select the object, rather than only the area the brush defines.

  • adobe photoshop generative ai

    Adobe Photoshop, Illustrator updates turn any text editable with AI

    Here Are the Creative Design AI Features Actually Worth Your Time

    adobe photoshop generative ai

    Generate Background automatically replaces the background of images with AI content Photoshop 25.9 also adds a second new generative AI tool, Generate Background. It enables users to generate images – either photorealistic content, or more stylized images suitable for use as illustrations or concept art – by entering simple text descriptions. There is no indication inside any of Adobe’s apps that tells a user a tool requires a Generative Credit and there is also no note showing how many credits remain on an account. Adobe’s FAQ page says that the generative credits available to a user can be seen after logging into their account on the web, but PetaPixel found this isn’t the case, at least not for any of its team members. Along that same line of thinking, Adobe says that it hasn’t provided any notice about these changes to most users since it’s not enforcing its limits for most plans yet.

    The third AI-based tool for video that the company announced at the start of Adobe Max is the ability to create a video from a text prompt. With both of Adobe’s photo editing apps now boasting a range of AI features, let’s compare them to see which one leads in its AI integrations. Not only does Generative Workspace store and present your generated images, but also the text prompts and other aspects you applied to generate them. This is helpful for recreating a past style or result, as you don’t have to save your prompts anywhere to keep a record of them. I’d argue this increase is mostly coming from all the generative AI investments for Adobe Firefly. It’s not so much that Adobe’s tools don’t work well, it’s more the manner of how they’re not working well — if we weren’t trying to get work done, some of these results would be really funny.

    adobe photoshop generative ai

    Gone are the days of owning Photoshop and installing it via disk, but it is now possible to access it on multiple platforms. The Object Selection tool highlights in red the proposed area that will become the selection before you confirm it. However, at the moment, these latest generative AI tools, many of which were speeding up their workflows in recent months, are now slowing them down thanks to strange, mismatched, and sometimes baffling results. Generative Remove and Fill can be valuable when they work well because they significantly reduce the time a photographer must spend on laborious tasks. Replacing pixels by hand is hard to get right, and even when it works well, it takes an eternity. The promise of a couple of clicks saving as much as an hour or two is appealing for obvious reasons.

    Shaping the photography future: Students and Youth shine in the Sony World Photography Awards 2025

    I’d spend hours clone stamping and healing, only to end up with results that didn’t look so great. Adobe brings AI magic to Illustrator with its new Generative Recolor feature. I think Match Font is a tool worth using, but it isn’t perfect yet. It currently only matches fonts with those already installed in your system or fonts available in the Adobe Font library — this means if the font is from elsewhere, you likely won’t get a perfect match.

    Adobe, on two separate occasions in 2013 and 2019, has been breached and lost 38 million and 7.5 million users’ confidential information to hackers. ZDNET’s recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites.

    Adobe announced Photoshop Elements 2025 at the beginning of October 2024, continuing its annual tradition of releasing an updated version. Adobe Photoshop Elements is a pared-down version of the famed Adobe software, Photoshop. Generate Image is built on the latest Adobe Firefly Image 3 Model and promises fast, improved results that are commercially safe. Tom’s Guide is part of Future US Inc, an international media group and leading digital publisher.

    These latest advancements mark another significant step in Adobe’s integration of generative AI into its creative suite. Since the launch of the first Firefly model in March 2023, Adobe has generated over 9 billion images with these tools, and that number is only expected to go up. This update integrates AI in a way that supports and amplifies human creativity, rather than replacing it. Photoshop Elements’ Quick Tools allow you to apply a multitude of edits to your image with speed and accuracy. You can select entire subject areas using its AI selection, then realistically recolor the selected object, all within a minute or less.

    Advanced Image Editing & Manipulation Tools

    I definitely don’t want to have to pay over 50% more at USD 14.99 just to continue paying monthly instead of an upfront annual fee. What could make a lot of us photographers happy is if Adobe continued to allow us to keep this plan at 9.99 a month and exclude all the generative AI features they claim to so generously be adding for our benefit. Leave out the Generative Remove AI feature which looks like it was introduced to counter what Samsung and Google introduced in their phones (allowing you to remove your ex from a photograph). And I’m certain later this year, you’ll say that I can add butterflies to the skies in my photos and turn a still photo into a cinemagraph with one click. Adobe has also improved its existing Firefly Image 3 Model, claiming it can now generate images four times faster than previous versions.

    Mood-boarding and concepting in the age of AI with Project Concept – the Adobe Blog

    Mood-boarding and concepting in the age of AI with Project Concept.

    Posted: Mon, 14 Oct 2024 07:00:00 GMT [source]

    I honestly think it’s the only thing left to do, because they won’t stop. Open letters from the American Society of Media Photographers won’t make them stop. Given the eye-watering expense of generative AI, it might not take as much as you’d think. The reason I bring this up is because those jobs are gone, completely gone, and I know why they are gone. So when someone tells me that ChatGPT and its ilk are tools to ‘support writers’, I think that person is at best misguided, at worst being shamelessly disingenuous.

    The Restoration filters are helpful for taking old film photos and bringing them into the modern era with color, artifact removal, and general enhancements. The results are quick to apply and still allow for further editing with slider menus. All Neural Filters have non-destructive options like being applied as a separate layer, a mask, a new document, a smart filter, or on the existing image’s layer (making it destructive).

    Alexandru Costin, Vice President of generative AI at Adobe, shared that 75 percent of those using Firefly are using the tools to edit existing content rather than creating something from scratch. Adobe Firefly has, so far, been used to create more than 13 billion images, the company said. There are many customizable options within Adobe’s Generative Workspace, and it works so quickly that it’s easy to change small variations of the prompt, filters, textures, styles, and much more to fit your ideal vision. This is a repeat of the problem I showcased last fall when I pitted Apple’s Clean Up tool against Adobe Generative tools. Multiple times, Adobe’s tool wanted to add things into a shot and did so even if an entire subject was selected — which runs counter to the instructions Adobe pointed me to in the Lightroom Queen article. These updates and capabilities are already available in the Illustrator desktop app, the Photoshop desktop app, and Photoshop on the web today.

    The new AI features will be available in a stable release of the software “later this year”. The first two Firefly tools – Generative Fill, for replacing part of an image with AI content, and Generative Expand, for extending its borders – were released last year in Photoshop 25.0. The beta was released today alongside Photoshop 25.7, the new stable version of the software. They include Generate Image, a complete new text-to-image system, and Generate Background, which automatically replaces the background of an image with AI content. Additional credits can be purchased through the Creative Cloud app, but only 100 more per month.

    This can often lead to better results with far fewer generative variations. Even if you are trying to do something like add a hat to a man’s head, you might get a warning if there is a woman standing next to them. In either case, adjusting the context can help you work around these issues. Always duplicate your original image, hide it as a backup, and work in new layers for the temporary edits. Click on the top-most layer in the Layers panel before using generative fill. I spoke with Mengwei Ren, an applied research scientist at Adobe, about the progress Adobe is making in compositing technology.

    • Adobe Illustrator’s Recolor tool was one of the first AI tools introduced to the software through Adobe Firefly.
    • Finally, if you’d like to create digital artworks by hand, you might want to pick up one of the best drawing tablets for photo editing.
    • For example, features like Content-Aware Scale allow resizing without losing details, while smart objects maintain brand consistency across designs.
    • When Adobe is pushing AI as the biggest value proposition in its updates, it can’t be this unreliable.
    • While its generative AI may not be as advanced as ComfyUI and Stable Diffusion’s capabilities, it’s far from terrible and serves many users well.

    Photoshop can be challenging for beginners due to its steep learning curve and complex interface. Still, it offers extensive resources, tutorials, and community support to help new users learn the software effectively. If you’re willing to invest time in mastering its features, Photoshop provides powerful tools for professional-grade editing, making it a valuable skill to acquire. In addition, Photoshop’s frequent updates and tutorials are helpful, but its complex interface and subscription model can be daunting for beginners. In contrast, Photoleap offers easy-to-use tools and a seven-day free trial, making it budget and user-friendly for all skill levels.

    As some examples above show, it is absolutely possible to get fantastic results using Generative Remove and Generative Fill. But they’re not a panacea, even if that is what photographers want, and more importantly, what Adobe is working toward. There is still need to utilize other non-generative AI tools inside Adobe’s photo software, even though they aren’t always convenient or quick. It’s not quite time to put away those manual erasers and clone stamp tools.

    Photoshop users in Indonesia and Vietnam can now unleash their creativity in their native language – the Adobe Blog

    Photoshop users in Indonesia and Vietnam can now unleash their creativity in their native language.

    Posted: Tue, 29 Oct 2024 07:00:00 GMT [source]

    While AI design tools are fun to play with, some may feel like they take away the seriousness of creative design, but there are a solid number of creative AI tools that are actually worth your time. Final tweaks can be made using Generative Fill with the new Enhance Detail, a feature that allows you to modify images using text prompts. You can then improve the sharpness of the AI-generated variations to ensure they’re clear and blend with the original picture.

    “Our goal is to empower all creative professionals to realize their creative visions,” said Deepa Subramaniam, Adobe Creative Cloud’s vice president of product marketing. The company remains committed to using generative AI to support and enhance creative expression rather than replace it. Illustrator and Photoshop have received GenAI tools with the goal of improving user experience and allowing more freedom for users to express their creativity and skills. Need a laptop that can handle the heavy wokrkloads related to video editing? Pixelmator Pro’s Apple development allows it to be incredibly compatible with most Apple apps, tools, and software. The tools are integrated extraordinarily well with most native Apple tools, and since the acquisition from Apple in late 2024, more compatibility with other Apple apps is expected.

    Control versus convenience

    Yes, Adobe Photoshop is widely regarded as an excellent photo editing tool due to its extensive features and capabilities catering to professionals and hobbyists. It offers advanced editing tools, various filters, and seamless integration with other Adobe products, making it the industry standard for digital art and photo editing. However, its steep learning curve and subscription model can be challenging for beginners, which may lead some to seek more user-friendly alternatives. While Photoshop’s subscription model and steep learning curve can be challenging, Luminar Neo offers a more user-friendly experience with one-time purchase options or a subscription model. Adobe Photoshop is a leading image editing software offering powerful AI features, a wide range of tools, and regular updates.

    adobe photoshop generative ai

    Filmmakers, video editors and animators, meanwhile, woke up the other day to the news that this year’s Coca-Cola Christmas ad was made using generative AI. Of course, this claim is a bit of sleight of hand, because there would have been a huge amount of human effort involved in making the AI-generated imagery look consistent and polished and not like nauseating garbage. But that is still a promise of a deeply unedifying future – where the best a creative can hope for is a job polishing the computer’s turds. Originally available only as part of the Photoshop beta, generative fill has since launched to the latest editions of Photoshop.

    Photoshop Elements allows you to own the software for three years—this license provides a sense of security that exceeds the monthly rental subscriptions tied to annual contracts. Photoshop Elements is available on desktop, browser, and mobile, so you can access it anywhere that you’re able to log in regardless of having the software installed on your system. The GIP Digital Watch observatory reflects on a wide variety of themes and actors involved in global digital policy, curated by a dedicated team of experts from around the world. To submit updates about your organisation, or to join our team of curators, or to enquire about partnerships, write to us at [email protected]. A few seconds later, Photoshop swapped out the coffee cup with a glass of water! The prompt I gave was a bit of a tough one because Photoshop had to generate the hand through the glass of water.

    adobe photoshop generative ai

    While you don’t own the product outright, like in the old days of Adobe, having a 3-year license at $99.99 is a great alternative to the more costly Creative Cloud subscriptions. Includes adding to the AI tools already available in Adobe Photoshop Elements and other great tools. There is already integration with selected Fujifilm and Panasonic Lumix cameras, though Sony is rather conspicuous by its absence. As a Lightroom user who finds Adobe Bridge a clunky and awkward way of reviewing images from a shoot, this closer integration with Lightroom is to be welcomed. Meanwhile more AI tools, powered by Firefly, the umbrella term for Adobe’s arsenal of AI technologies, are now generally available in Photoshop. These include Generative Fill, Generative Expand, Generate Similar and Generate Background powered by Firefly’s Image 3 Model.

    The macOS nature of development brings a familiar interface and UX/UI features to Pixelmator Pro, as it looks like other native Apple tools. It will likely have a small learning curve for new users, but it isn’t difficult to learn. For extra AI selection tools, there’s also the Quick Selection tool, which lets you brush over an area and the AI identifies the outlines to select the object, rather than only the area the brush defines.

  • adobe photoshop generative ai

    Adobe Photoshop, Illustrator updates turn any text editable with AI

    Here Are the Creative Design AI Features Actually Worth Your Time

    adobe photoshop generative ai

    Generate Background automatically replaces the background of images with AI content Photoshop 25.9 also adds a second new generative AI tool, Generate Background. It enables users to generate images – either photorealistic content, or more stylized images suitable for use as illustrations or concept art – by entering simple text descriptions. There is no indication inside any of Adobe’s apps that tells a user a tool requires a Generative Credit and there is also no note showing how many credits remain on an account. Adobe’s FAQ page says that the generative credits available to a user can be seen after logging into their account on the web, but PetaPixel found this isn’t the case, at least not for any of its team members. Along that same line of thinking, Adobe says that it hasn’t provided any notice about these changes to most users since it’s not enforcing its limits for most plans yet.

    The third AI-based tool for video that the company announced at the start of Adobe Max is the ability to create a video from a text prompt. With both of Adobe’s photo editing apps now boasting a range of AI features, let’s compare them to see which one leads in its AI integrations. Not only does Generative Workspace store and present your generated images, but also the text prompts and other aspects you applied to generate them. This is helpful for recreating a past style or result, as you don’t have to save your prompts anywhere to keep a record of them. I’d argue this increase is mostly coming from all the generative AI investments for Adobe Firefly. It’s not so much that Adobe’s tools don’t work well, it’s more the manner of how they’re not working well — if we weren’t trying to get work done, some of these results would be really funny.

    adobe photoshop generative ai

    Gone are the days of owning Photoshop and installing it via disk, but it is now possible to access it on multiple platforms. The Object Selection tool highlights in red the proposed area that will become the selection before you confirm it. However, at the moment, these latest generative AI tools, many of which were speeding up their workflows in recent months, are now slowing them down thanks to strange, mismatched, and sometimes baffling results. Generative Remove and Fill can be valuable when they work well because they significantly reduce the time a photographer must spend on laborious tasks. Replacing pixels by hand is hard to get right, and even when it works well, it takes an eternity. The promise of a couple of clicks saving as much as an hour or two is appealing for obvious reasons.

    Shaping the photography future: Students and Youth shine in the Sony World Photography Awards 2025

    I’d spend hours clone stamping and healing, only to end up with results that didn’t look so great. Adobe brings AI magic to Illustrator with its new Generative Recolor feature. I think Match Font is a tool worth using, but it isn’t perfect yet. It currently only matches fonts with those already installed in your system or fonts available in the Adobe Font library — this means if the font is from elsewhere, you likely won’t get a perfect match.

    Adobe, on two separate occasions in 2013 and 2019, has been breached and lost 38 million and 7.5 million users’ confidential information to hackers. ZDNET’s recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites.

    Adobe announced Photoshop Elements 2025 at the beginning of October 2024, continuing its annual tradition of releasing an updated version. Adobe Photoshop Elements is a pared-down version of the famed Adobe software, Photoshop. Generate Image is built on the latest Adobe Firefly Image 3 Model and promises fast, improved results that are commercially safe. Tom’s Guide is part of Future US Inc, an international media group and leading digital publisher.

    These latest advancements mark another significant step in Adobe’s integration of generative AI into its creative suite. Since the launch of the first Firefly model in March 2023, Adobe has generated over 9 billion images with these tools, and that number is only expected to go up. This update integrates AI in a way that supports and amplifies human creativity, rather than replacing it. Photoshop Elements’ Quick Tools allow you to apply a multitude of edits to your image with speed and accuracy. You can select entire subject areas using its AI selection, then realistically recolor the selected object, all within a minute or less.

    Advanced Image Editing & Manipulation Tools

    I definitely don’t want to have to pay over 50% more at USD 14.99 just to continue paying monthly instead of an upfront annual fee. What could make a lot of us photographers happy is if Adobe continued to allow us to keep this plan at 9.99 a month and exclude all the generative AI features they claim to so generously be adding for our benefit. Leave out the Generative Remove AI feature which looks like it was introduced to counter what Samsung and Google introduced in their phones (allowing you to remove your ex from a photograph). And I’m certain later this year, you’ll say that I can add butterflies to the skies in my photos and turn a still photo into a cinemagraph with one click. Adobe has also improved its existing Firefly Image 3 Model, claiming it can now generate images four times faster than previous versions.

    Mood-boarding and concepting in the age of AI with Project Concept – the Adobe Blog

    Mood-boarding and concepting in the age of AI with Project Concept.

    Posted: Mon, 14 Oct 2024 07:00:00 GMT [source]

    I honestly think it’s the only thing left to do, because they won’t stop. Open letters from the American Society of Media Photographers won’t make them stop. Given the eye-watering expense of generative AI, it might not take as much as you’d think. The reason I bring this up is because those jobs are gone, completely gone, and I know why they are gone. So when someone tells me that ChatGPT and its ilk are tools to ‘support writers’, I think that person is at best misguided, at worst being shamelessly disingenuous.

    The Restoration filters are helpful for taking old film photos and bringing them into the modern era with color, artifact removal, and general enhancements. The results are quick to apply and still allow for further editing with slider menus. All Neural Filters have non-destructive options like being applied as a separate layer, a mask, a new document, a smart filter, or on the existing image’s layer (making it destructive).

    Alexandru Costin, Vice President of generative AI at Adobe, shared that 75 percent of those using Firefly are using the tools to edit existing content rather than creating something from scratch. Adobe Firefly has, so far, been used to create more than 13 billion images, the company said. There are many customizable options within Adobe’s Generative Workspace, and it works so quickly that it’s easy to change small variations of the prompt, filters, textures, styles, and much more to fit your ideal vision. This is a repeat of the problem I showcased last fall when I pitted Apple’s Clean Up tool against Adobe Generative tools. Multiple times, Adobe’s tool wanted to add things into a shot and did so even if an entire subject was selected — which runs counter to the instructions Adobe pointed me to in the Lightroom Queen article. These updates and capabilities are already available in the Illustrator desktop app, the Photoshop desktop app, and Photoshop on the web today.

    The new AI features will be available in a stable release of the software “later this year”. The first two Firefly tools – Generative Fill, for replacing part of an image with AI content, and Generative Expand, for extending its borders – were released last year in Photoshop 25.0. The beta was released today alongside Photoshop 25.7, the new stable version of the software. They include Generate Image, a complete new text-to-image system, and Generate Background, which automatically replaces the background of an image with AI content. Additional credits can be purchased through the Creative Cloud app, but only 100 more per month.

    This can often lead to better results with far fewer generative variations. Even if you are trying to do something like add a hat to a man’s head, you might get a warning if there is a woman standing next to them. In either case, adjusting the context can help you work around these issues. Always duplicate your original image, hide it as a backup, and work in new layers for the temporary edits. Click on the top-most layer in the Layers panel before using generative fill. I spoke with Mengwei Ren, an applied research scientist at Adobe, about the progress Adobe is making in compositing technology.

    • Adobe Illustrator’s Recolor tool was one of the first AI tools introduced to the software through Adobe Firefly.
    • Finally, if you’d like to create digital artworks by hand, you might want to pick up one of the best drawing tablets for photo editing.
    • For example, features like Content-Aware Scale allow resizing without losing details, while smart objects maintain brand consistency across designs.
    • When Adobe is pushing AI as the biggest value proposition in its updates, it can’t be this unreliable.
    • While its generative AI may not be as advanced as ComfyUI and Stable Diffusion’s capabilities, it’s far from terrible and serves many users well.

    Photoshop can be challenging for beginners due to its steep learning curve and complex interface. Still, it offers extensive resources, tutorials, and community support to help new users learn the software effectively. If you’re willing to invest time in mastering its features, Photoshop provides powerful tools for professional-grade editing, making it a valuable skill to acquire. In addition, Photoshop’s frequent updates and tutorials are helpful, but its complex interface and subscription model can be daunting for beginners. In contrast, Photoleap offers easy-to-use tools and a seven-day free trial, making it budget and user-friendly for all skill levels.

    As some examples above show, it is absolutely possible to get fantastic results using Generative Remove and Generative Fill. But they’re not a panacea, even if that is what photographers want, and more importantly, what Adobe is working toward. There is still need to utilize other non-generative AI tools inside Adobe’s photo software, even though they aren’t always convenient or quick. It’s not quite time to put away those manual erasers and clone stamp tools.

    Photoshop users in Indonesia and Vietnam can now unleash their creativity in their native language – the Adobe Blog

    Photoshop users in Indonesia and Vietnam can now unleash their creativity in their native language.

    Posted: Tue, 29 Oct 2024 07:00:00 GMT [source]

    While AI design tools are fun to play with, some may feel like they take away the seriousness of creative design, but there are a solid number of creative AI tools that are actually worth your time. Final tweaks can be made using Generative Fill with the new Enhance Detail, a feature that allows you to modify images using text prompts. You can then improve the sharpness of the AI-generated variations to ensure they’re clear and blend with the original picture.

    “Our goal is to empower all creative professionals to realize their creative visions,” said Deepa Subramaniam, Adobe Creative Cloud’s vice president of product marketing. The company remains committed to using generative AI to support and enhance creative expression rather than replace it. Illustrator and Photoshop have received GenAI tools with the goal of improving user experience and allowing more freedom for users to express their creativity and skills. Need a laptop that can handle the heavy wokrkloads related to video editing? Pixelmator Pro’s Apple development allows it to be incredibly compatible with most Apple apps, tools, and software. The tools are integrated extraordinarily well with most native Apple tools, and since the acquisition from Apple in late 2024, more compatibility with other Apple apps is expected.

    Control versus convenience

    Yes, Adobe Photoshop is widely regarded as an excellent photo editing tool due to its extensive features and capabilities catering to professionals and hobbyists. It offers advanced editing tools, various filters, and seamless integration with other Adobe products, making it the industry standard for digital art and photo editing. However, its steep learning curve and subscription model can be challenging for beginners, which may lead some to seek more user-friendly alternatives. While Photoshop’s subscription model and steep learning curve can be challenging, Luminar Neo offers a more user-friendly experience with one-time purchase options or a subscription model. Adobe Photoshop is a leading image editing software offering powerful AI features, a wide range of tools, and regular updates.

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    Filmmakers, video editors and animators, meanwhile, woke up the other day to the news that this year’s Coca-Cola Christmas ad was made using generative AI. Of course, this claim is a bit of sleight of hand, because there would have been a huge amount of human effort involved in making the AI-generated imagery look consistent and polished and not like nauseating garbage. But that is still a promise of a deeply unedifying future – where the best a creative can hope for is a job polishing the computer’s turds. Originally available only as part of the Photoshop beta, generative fill has since launched to the latest editions of Photoshop.

    Photoshop Elements allows you to own the software for three years—this license provides a sense of security that exceeds the monthly rental subscriptions tied to annual contracts. Photoshop Elements is available on desktop, browser, and mobile, so you can access it anywhere that you’re able to log in regardless of having the software installed on your system. The GIP Digital Watch observatory reflects on a wide variety of themes and actors involved in global digital policy, curated by a dedicated team of experts from around the world. To submit updates about your organisation, or to join our team of curators, or to enquire about partnerships, write to us at [email protected]. A few seconds later, Photoshop swapped out the coffee cup with a glass of water! The prompt I gave was a bit of a tough one because Photoshop had to generate the hand through the glass of water.

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    While you don’t own the product outright, like in the old days of Adobe, having a 3-year license at $99.99 is a great alternative to the more costly Creative Cloud subscriptions. Includes adding to the AI tools already available in Adobe Photoshop Elements and other great tools. There is already integration with selected Fujifilm and Panasonic Lumix cameras, though Sony is rather conspicuous by its absence. As a Lightroom user who finds Adobe Bridge a clunky and awkward way of reviewing images from a shoot, this closer integration with Lightroom is to be welcomed. Meanwhile more AI tools, powered by Firefly, the umbrella term for Adobe’s arsenal of AI technologies, are now generally available in Photoshop. These include Generative Fill, Generative Expand, Generate Similar and Generate Background powered by Firefly’s Image 3 Model.

    The macOS nature of development brings a familiar interface and UX/UI features to Pixelmator Pro, as it looks like other native Apple tools. It will likely have a small learning curve for new users, but it isn’t difficult to learn. For extra AI selection tools, there’s also the Quick Selection tool, which lets you brush over an area and the AI identifies the outlines to select the object, rather than only the area the brush defines.

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  • zendesk vs. intercom

    Attention Sales Reps: AI is Coming For Your Job For Real.

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    HubSpot unveils Zendesk-like updates to its Service Hub and other AI tools for SMBs – VentureBeat

    HubSpot unveils Zendesk-like updates to its Service Hub and other AI tools for SMBs.

    Posted: Wed, 24 Apr 2024 07:00:00 GMT [source]

    It also integrates with a number of practice management platforms. “The stats speak for themselves, whether it’s sales team performance, whether it’s engineering performance, whether it’s the rates at which we retain employees. Even though I’ve applied so much pressure and so much change, applications for our roles are up 300 per cent, which is remarkable. Sam Altman has been described as “the Oppenheimer of our Age” by New York Magazine.

    It makes calls to the backend to get relevant information, such as a subscription status, the name of the current plan, some usage metrics, etc. If you go back to an old ticket, Plain fetches live data once again. “Darragh Curran, Paul Adams (chief product officer), and others could be outstanding founders themselves,” McCabe said. Lauren Cullen, who joined Intercom from Twitter as one of its first people managers, is now head of HR.

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    “It was borderline arrogance, but there was great passion too for the history of technology.” Companies like Apple, and 37signals, the creator of Basecamp, were inspirations. Before we get to the big bets, our conversation shifts to the early days of Intercom as McCabe tries to explain the culture he wanted Intercom to recapture, as well as his previous decision to step down as chief executive. It is now October 2023 and a year since McCabe returned as CEO of Intercom.

    The startup has been trying to make it as painless as possible to start using Plain. The company thinks getting started with Plain is as easy as building a Slackbot. Intercom, he said, had been working on its AI offering for five years before it decided to really go for it. Much of the $10 million over the planned budget has been spent building what Intercom believes is the best AI-driven customer service in the market.

    The EU wants to talk to US tech companies ahead of Germany’s upcoming election

    Also, you can prepare ChatGPT to handle crisis situations and protect your brand’s reputation. By training ChatGPT on potential crisis scenarios and appropriate response protocols, startups can ensure timely and consistent messaging during challenging times. This approach helps you to maintain customer trust, minimizes reputational damage, and enables quick resolution of crisis situations when they arise. Also, you can use ChatGPT to assist with A/B testing and conversion rate optimization (CRO) efforts. ChatGPT can generate alternative versions of landing page copy, call-to-action messages, or email subject lines.

    This data-driven approach allows for continuous product improvement and eventually positions your startup for sustainable product-led growth. You can also leverage ChatGPT to create interactive and engaging online games or quizzes to gamify and optimise user engagement. By integrating ChatGPT into gamified experiences on a website or app, startups can increase user participation, collect valuable user data, and foster brand loyalty. This approach can also be used for viral marketing campaigns or creative lead-generation activities.

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    Or there’s Zendesk’s, which is popular among companies that use Zendesk customer support, but which don’t have open end-points to other ticketing systems or live chat services. ChatGPT can also be trained to analyze and extract insights from vast amounts of market research data and competitor information. By leveraging ChatGPT’s natural language processing capabilities, startups can gain valuable insights into market trends, customer preferences, and competitor strategies. These insights can inform product development, marketing campaigns, and overall growth strategies.

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    AI reps that know the product cold, and don’t need help answering half your questions. AI reps that aren’t distracted by second jobs and side hustles. AI reps that actually aren’t bothered at all when sales is hard. And though HubSpot is embracing generative AI now, it still considers predictive AI valuable for different use cases. Pitre agrees that there are similarities between HubSpot’s six Hubs (marketing, sales, service, content, operations and commerce) and Salesforce’s individual Clouds.

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    Service Hub is expanding beyond troubleshooting customer issues. For the first time, HubSpot is launching tools to drive customer retention. Now, businesses can be proactive in their outreach instead of exerting time and resources to keep customers. That will be a tall task — Zendesk is by no means the only company in the world of customer support.

    We’re already getting to a point where every contact center wants to automate 50%+ of interactions with AI and automation. The group will add 22 staff across the rest of its research and development division. It will also add $13 million to its annual marketing spend, bringing it to a total of $37 million per year.

    “And also to have context for the continued push on productivity and our talent bar that you will see from us over the next while. HubSpot’s revamped Service Hub and Content Hub are available today. Both hubs feature a free tier, with paid plans starting at $15 per month per seat.

    AI companies are creating a monster – The Business Journals

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    Posted: Wed, 27 Nov 2024 08:00:00 GMT [source]

    You can also utilize ChatGPT to optimize your pricing strategies and generate personalized offers for your prospects and customers. Just be aware that in order to make this work it requires some advanced data analytics and coding skills. By training ChatGPT on your brand’s social media presence, startups can create an automated chatbot that responds to customer inquiries on social media, shares relevant content, and fosters community engagement. This approach helps drive brand loyalty, increase social media reach, and build a strong online community. And this happens as lightweight surfaces like search bars on websites, with just 7 lines of code. And DevRev’s simplified stack can co-exist or replace solutions such as Zendesk, Salesforce Service Cloud, Intercom, and Atlassian Jira.

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    The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The company has no plans, he said, to raise more money beyond the $239 million it’s picked up so far from Kleiner Perkins, GV, Index and others that have backed it to date. There’s a new year upon us, with 2025 capping off a quarter-century of the modern Apple and its definitive role in personal computing innovation. In particular, 2025 marks 25 years of Apple’s intuitive experience that turns elements of hardware and software into a magical coherence.

    • This enables startups to tap into new customer segments and drive international growth.
    • “It was getting harder and harder, and we were within the category of tonnes of companies that were going public.
    • Ultimately, it boils down to lining up users’ preferences with what’s on offer.
    • It uses a multimodal large language model (LLM) to create artificial intelligence capable of answering highly complex questions.
    • But its API-first strategy is an interesting one, especially if you are a startup building a modern product with a lot of API endpoints.

    Megan Sheridan, who ran Intercom’s world tours in 2016 and 2017 has rejoined the company from Web Summit to lead its events team. When you’re focused like we are you can say something as simple as that, and the world gets it. We’re seeing a lot of people leaving Zendesk for Intercom specifically for our AI stuff. But there’s just such a giant pie that we can all be very successful.

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    The company argues this shouldn’t be the way — it’s more expensive to gain a new customer than it is to keep existing ones happy. HubSpot believes it has a solution that can be both proactive and reactive. In 2011, Eoghan McCabe was sitting in his friend’s coffee shop when he came up with the idea for Intercom, an online platform that enables companies to deliver personalized responses to their customers. By offering an open source alternative to big-name proprietary incumbents, Chatwoot promises businesses of all sizes two major advantages.

    • Less than a year later, McCabe asked his chief operating officer Karen Peacock, a respected industry veteran, if she wanted to take over as chief executive as he moved to chair.
    • They all expect the new AI interface to be conversational, mobile-first, and lightning-fast to deploy and use.
    • There’s also a tool Pitre describes as Service Hub’s “killer feature,” a support agent.
    • For now, though, the plan is to take on the task of bringing Intercom into a new phase of business, specifically to look for revenue and business beyond the chatbot that has made it famous and is in use by some 25,000 companies globally.

    This extra spend of $94 million will cover an increase in the group’s machine-learning team headcount from 19 to 72 by the end of next year. “This will require an epic lift to make happen, but will dramatically increase our ability to ship great AI tech fast,” he said. Mr McCabe told staff the targets would require more productivity from them, and that “plans are in motion” to address “mediocrity” in some aspects of the business.

    zendesk vs. intercom

    It can deliver incredible experiences for consumers, and it represents the future. Year 2 is pick the head up and get out into the world,” McCabe said. “Our goal now is to revolutionise digital business with this human plus AI bot experience. Intercom he said was uniquely positioned between the might of Zendesk, and rising new startups seeking to disrupt the customer service space. Service Hub launched in 2018 as an all-in-one customer service solution powered by HubSpot’s customer relationship management (CRM) platform. Now, it’s receiving new tools infused with HubSpot AI to help keep customers happy.

    Salesforce, McCabe himself pointed out, currently makes more money from customer support than from sales software. Second, Plain is highly customizable when it comes to integrating support actions in your product. It doesn’t have to be a chat popup in the bottom-right corner of the website. Developers can customize the user interface and create new interactions, such as early access requests, product feedback features and native contact forms. McCabe has now been working with Des Traynor, Ciaran Lee and many of his senior team for more than ten years. “You don’t usually get people as experienced as us all working back together in a startup,” he said.

  • zendesk vs. intercom

    Attention Sales Reps: AI is Coming For Your Job For Real.

    Estonian startup Klaus raises 1 7 million from Creandum for its customer support platform

    zendesk vs. intercom

    HubSpot is launching a litany of AI-powered features for its sales and marketing platform to help small businesses compete against larger brands. Among the highlights are upgrades to its Service Hub aimed at managing customer conversations, addressing problem areas and driving retention, and new ways to generate content through the Content Hub, formerly CMS Hub. There is at least one other similar platform out there already. Fellow YC alum Papercups touts itself as an “open core Intercom alternative,” though its current focus seems to be on a live chat widget. Chatwoot is building an open source customer engagement platform to challenge some of the major players in the space, including multi-billion dollar publicly traded Zendesk; Salesforce’s Service Cloud; Freshworks; and Intercom.

    HubSpot unveils Zendesk-like updates to its Service Hub and other AI tools for SMBs – VentureBeat

    HubSpot unveils Zendesk-like updates to its Service Hub and other AI tools for SMBs.

    Posted: Wed, 24 Apr 2024 07:00:00 GMT [source]

    It also integrates with a number of practice management platforms. “The stats speak for themselves, whether it’s sales team performance, whether it’s engineering performance, whether it’s the rates at which we retain employees. Even though I’ve applied so much pressure and so much change, applications for our roles are up 300 per cent, which is remarkable. Sam Altman has been described as “the Oppenheimer of our Age” by New York Magazine.

    It makes calls to the backend to get relevant information, such as a subscription status, the name of the current plan, some usage metrics, etc. If you go back to an old ticket, Plain fetches live data once again. “Darragh Curran, Paul Adams (chief product officer), and others could be outstanding founders themselves,” McCabe said. Lauren Cullen, who joined Intercom from Twitter as one of its first people managers, is now head of HR.

    Chasing Zendesk

    “It was borderline arrogance, but there was great passion too for the history of technology.” Companies like Apple, and 37signals, the creator of Basecamp, were inspirations. Before we get to the big bets, our conversation shifts to the early days of Intercom as McCabe tries to explain the culture he wanted Intercom to recapture, as well as his previous decision to step down as chief executive. It is now October 2023 and a year since McCabe returned as CEO of Intercom.

    The startup has been trying to make it as painless as possible to start using Plain. The company thinks getting started with Plain is as easy as building a Slackbot. Intercom, he said, had been working on its AI offering for five years before it decided to really go for it. Much of the $10 million over the planned budget has been spent building what Intercom believes is the best AI-driven customer service in the market.

    The EU wants to talk to US tech companies ahead of Germany’s upcoming election

    Also, you can prepare ChatGPT to handle crisis situations and protect your brand’s reputation. By training ChatGPT on potential crisis scenarios and appropriate response protocols, startups can ensure timely and consistent messaging during challenging times. This approach helps you to maintain customer trust, minimizes reputational damage, and enables quick resolution of crisis situations when they arise. Also, you can use ChatGPT to assist with A/B testing and conversion rate optimization (CRO) efforts. ChatGPT can generate alternative versions of landing page copy, call-to-action messages, or email subject lines.

    This data-driven approach allows for continuous product improvement and eventually positions your startup for sustainable product-led growth. You can also leverage ChatGPT to create interactive and engaging online games or quizzes to gamify and optimise user engagement. By integrating ChatGPT into gamified experiences on a website or app, startups can increase user participation, collect valuable user data, and foster brand loyalty. This approach can also be used for viral marketing campaigns or creative lead-generation activities.

    zendesk vs. intercom

    Or there’s Zendesk’s, which is popular among companies that use Zendesk customer support, but which don’t have open end-points to other ticketing systems or live chat services. ChatGPT can also be trained to analyze and extract insights from vast amounts of market research data and competitor information. By leveraging ChatGPT’s natural language processing capabilities, startups can gain valuable insights into market trends, customer preferences, and competitor strategies. These insights can inform product development, marketing campaigns, and overall growth strategies.

    Yuno Energy CEO Cathal Fay: ‘Starting from zero, €600m in revenues is not so bad’

    AI reps that know the product cold, and don’t need help answering half your questions. AI reps that aren’t distracted by second jobs and side hustles. AI reps that actually aren’t bothered at all when sales is hard. And though HubSpot is embracing generative AI now, it still considers predictive AI valuable for different use cases. Pitre agrees that there are similarities between HubSpot’s six Hubs (marketing, sales, service, content, operations and commerce) and Salesforce’s individual Clouds.

    zendesk vs. intercom

    Service Hub is expanding beyond troubleshooting customer issues. For the first time, HubSpot is launching tools to drive customer retention. Now, businesses can be proactive in their outreach instead of exerting time and resources to keep customers. That will be a tall task — Zendesk is by no means the only company in the world of customer support.

    We’re already getting to a point where every contact center wants to automate 50%+ of interactions with AI and automation. The group will add 22 staff across the rest of its research and development division. It will also add $13 million to its annual marketing spend, bringing it to a total of $37 million per year.

    “And also to have context for the continued push on productivity and our talent bar that you will see from us over the next while. HubSpot’s revamped Service Hub and Content Hub are available today. Both hubs feature a free tier, with paid plans starting at $15 per month per seat.

    AI companies are creating a monster – The Business Journals

    AI companies are creating a monster.

    Posted: Wed, 27 Nov 2024 08:00:00 GMT [source]

    You can also utilize ChatGPT to optimize your pricing strategies and generate personalized offers for your prospects and customers. Just be aware that in order to make this work it requires some advanced data analytics and coding skills. By training ChatGPT on your brand’s social media presence, startups can create an automated chatbot that responds to customer inquiries on social media, shares relevant content, and fosters community engagement. This approach helps drive brand loyalty, increase social media reach, and build a strong online community. And this happens as lightweight surfaces like search bars on websites, with just 7 lines of code. And DevRev’s simplified stack can co-exist or replace solutions such as Zendesk, Salesforce Service Cloud, Intercom, and Atlassian Jira.

    Hackers found a way to remotely unlock, start, and track millions of Subarus

    The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The company has no plans, he said, to raise more money beyond the $239 million it’s picked up so far from Kleiner Perkins, GV, Index and others that have backed it to date. There’s a new year upon us, with 2025 capping off a quarter-century of the modern Apple and its definitive role in personal computing innovation. In particular, 2025 marks 25 years of Apple’s intuitive experience that turns elements of hardware and software into a magical coherence.

    • This enables startups to tap into new customer segments and drive international growth.
    • “It was getting harder and harder, and we were within the category of tonnes of companies that were going public.
    • Ultimately, it boils down to lining up users’ preferences with what’s on offer.
    • It uses a multimodal large language model (LLM) to create artificial intelligence capable of answering highly complex questions.
    • But its API-first strategy is an interesting one, especially if you are a startup building a modern product with a lot of API endpoints.

    Megan Sheridan, who ran Intercom’s world tours in 2016 and 2017 has rejoined the company from Web Summit to lead its events team. When you’re focused like we are you can say something as simple as that, and the world gets it. We’re seeing a lot of people leaving Zendesk for Intercom specifically for our AI stuff. But there’s just such a giant pie that we can all be very successful.

    Follow us on Social Media:

    The company argues this shouldn’t be the way — it’s more expensive to gain a new customer than it is to keep existing ones happy. HubSpot believes it has a solution that can be both proactive and reactive. In 2011, Eoghan McCabe was sitting in his friend’s coffee shop when he came up with the idea for Intercom, an online platform that enables companies to deliver personalized responses to their customers. By offering an open source alternative to big-name proprietary incumbents, Chatwoot promises businesses of all sizes two major advantages.

    • Less than a year later, McCabe asked his chief operating officer Karen Peacock, a respected industry veteran, if she wanted to take over as chief executive as he moved to chair.
    • They all expect the new AI interface to be conversational, mobile-first, and lightning-fast to deploy and use.
    • There’s also a tool Pitre describes as Service Hub’s “killer feature,” a support agent.
    • For now, though, the plan is to take on the task of bringing Intercom into a new phase of business, specifically to look for revenue and business beyond the chatbot that has made it famous and is in use by some 25,000 companies globally.

    This extra spend of $94 million will cover an increase in the group’s machine-learning team headcount from 19 to 72 by the end of next year. “This will require an epic lift to make happen, but will dramatically increase our ability to ship great AI tech fast,” he said. Mr McCabe told staff the targets would require more productivity from them, and that “plans are in motion” to address “mediocrity” in some aspects of the business.

    zendesk vs. intercom

    It can deliver incredible experiences for consumers, and it represents the future. Year 2 is pick the head up and get out into the world,” McCabe said. “Our goal now is to revolutionise digital business with this human plus AI bot experience. Intercom he said was uniquely positioned between the might of Zendesk, and rising new startups seeking to disrupt the customer service space. Service Hub launched in 2018 as an all-in-one customer service solution powered by HubSpot’s customer relationship management (CRM) platform. Now, it’s receiving new tools infused with HubSpot AI to help keep customers happy.

    Salesforce, McCabe himself pointed out, currently makes more money from customer support than from sales software. Second, Plain is highly customizable when it comes to integrating support actions in your product. It doesn’t have to be a chat popup in the bottom-right corner of the website. Developers can customize the user interface and create new interactions, such as early access requests, product feedback features and native contact forms. McCabe has now been working with Des Traynor, Ciaran Lee and many of his senior team for more than ten years. “You don’t usually get people as experienced as us all working back together in a startup,” he said.

  • zendesk vs. intercom

    Attention Sales Reps: AI is Coming For Your Job For Real.

    Estonian startup Klaus raises 1 7 million from Creandum for its customer support platform

    zendesk vs. intercom

    HubSpot is launching a litany of AI-powered features for its sales and marketing platform to help small businesses compete against larger brands. Among the highlights are upgrades to its Service Hub aimed at managing customer conversations, addressing problem areas and driving retention, and new ways to generate content through the Content Hub, formerly CMS Hub. There is at least one other similar platform out there already. Fellow YC alum Papercups touts itself as an “open core Intercom alternative,” though its current focus seems to be on a live chat widget. Chatwoot is building an open source customer engagement platform to challenge some of the major players in the space, including multi-billion dollar publicly traded Zendesk; Salesforce’s Service Cloud; Freshworks; and Intercom.

    HubSpot unveils Zendesk-like updates to its Service Hub and other AI tools for SMBs – VentureBeat

    HubSpot unveils Zendesk-like updates to its Service Hub and other AI tools for SMBs.

    Posted: Wed, 24 Apr 2024 07:00:00 GMT [source]

    It also integrates with a number of practice management platforms. “The stats speak for themselves, whether it’s sales team performance, whether it’s engineering performance, whether it’s the rates at which we retain employees. Even though I’ve applied so much pressure and so much change, applications for our roles are up 300 per cent, which is remarkable. Sam Altman has been described as “the Oppenheimer of our Age” by New York Magazine.

    It makes calls to the backend to get relevant information, such as a subscription status, the name of the current plan, some usage metrics, etc. If you go back to an old ticket, Plain fetches live data once again. “Darragh Curran, Paul Adams (chief product officer), and others could be outstanding founders themselves,” McCabe said. Lauren Cullen, who joined Intercom from Twitter as one of its first people managers, is now head of HR.

    Chasing Zendesk

    “It was borderline arrogance, but there was great passion too for the history of technology.” Companies like Apple, and 37signals, the creator of Basecamp, were inspirations. Before we get to the big bets, our conversation shifts to the early days of Intercom as McCabe tries to explain the culture he wanted Intercom to recapture, as well as his previous decision to step down as chief executive. It is now October 2023 and a year since McCabe returned as CEO of Intercom.

    The startup has been trying to make it as painless as possible to start using Plain. The company thinks getting started with Plain is as easy as building a Slackbot. Intercom, he said, had been working on its AI offering for five years before it decided to really go for it. Much of the $10 million over the planned budget has been spent building what Intercom believes is the best AI-driven customer service in the market.

    The EU wants to talk to US tech companies ahead of Germany’s upcoming election

    Also, you can prepare ChatGPT to handle crisis situations and protect your brand’s reputation. By training ChatGPT on potential crisis scenarios and appropriate response protocols, startups can ensure timely and consistent messaging during challenging times. This approach helps you to maintain customer trust, minimizes reputational damage, and enables quick resolution of crisis situations when they arise. Also, you can use ChatGPT to assist with A/B testing and conversion rate optimization (CRO) efforts. ChatGPT can generate alternative versions of landing page copy, call-to-action messages, or email subject lines.

    This data-driven approach allows for continuous product improvement and eventually positions your startup for sustainable product-led growth. You can also leverage ChatGPT to create interactive and engaging online games or quizzes to gamify and optimise user engagement. By integrating ChatGPT into gamified experiences on a website or app, startups can increase user participation, collect valuable user data, and foster brand loyalty. This approach can also be used for viral marketing campaigns or creative lead-generation activities.

    zendesk vs. intercom

    Or there’s Zendesk’s, which is popular among companies that use Zendesk customer support, but which don’t have open end-points to other ticketing systems or live chat services. ChatGPT can also be trained to analyze and extract insights from vast amounts of market research data and competitor information. By leveraging ChatGPT’s natural language processing capabilities, startups can gain valuable insights into market trends, customer preferences, and competitor strategies. These insights can inform product development, marketing campaigns, and overall growth strategies.

    Yuno Energy CEO Cathal Fay: ‘Starting from zero, €600m in revenues is not so bad’

    AI reps that know the product cold, and don’t need help answering half your questions. AI reps that aren’t distracted by second jobs and side hustles. AI reps that actually aren’t bothered at all when sales is hard. And though HubSpot is embracing generative AI now, it still considers predictive AI valuable for different use cases. Pitre agrees that there are similarities between HubSpot’s six Hubs (marketing, sales, service, content, operations and commerce) and Salesforce’s individual Clouds.

    zendesk vs. intercom

    Service Hub is expanding beyond troubleshooting customer issues. For the first time, HubSpot is launching tools to drive customer retention. Now, businesses can be proactive in their outreach instead of exerting time and resources to keep customers. That will be a tall task — Zendesk is by no means the only company in the world of customer support.

    We’re already getting to a point where every contact center wants to automate 50%+ of interactions with AI and automation. The group will add 22 staff across the rest of its research and development division. It will also add $13 million to its annual marketing spend, bringing it to a total of $37 million per year.

    “And also to have context for the continued push on productivity and our talent bar that you will see from us over the next while. HubSpot’s revamped Service Hub and Content Hub are available today. Both hubs feature a free tier, with paid plans starting at $15 per month per seat.

    AI companies are creating a monster – The Business Journals

    AI companies are creating a monster.

    Posted: Wed, 27 Nov 2024 08:00:00 GMT [source]

    You can also utilize ChatGPT to optimize your pricing strategies and generate personalized offers for your prospects and customers. Just be aware that in order to make this work it requires some advanced data analytics and coding skills. By training ChatGPT on your brand’s social media presence, startups can create an automated chatbot that responds to customer inquiries on social media, shares relevant content, and fosters community engagement. This approach helps drive brand loyalty, increase social media reach, and build a strong online community. And this happens as lightweight surfaces like search bars on websites, with just 7 lines of code. And DevRev’s simplified stack can co-exist or replace solutions such as Zendesk, Salesforce Service Cloud, Intercom, and Atlassian Jira.

    Hackers found a way to remotely unlock, start, and track millions of Subarus

    The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The company has no plans, he said, to raise more money beyond the $239 million it’s picked up so far from Kleiner Perkins, GV, Index and others that have backed it to date. There’s a new year upon us, with 2025 capping off a quarter-century of the modern Apple and its definitive role in personal computing innovation. In particular, 2025 marks 25 years of Apple’s intuitive experience that turns elements of hardware and software into a magical coherence.

    • This enables startups to tap into new customer segments and drive international growth.
    • “It was getting harder and harder, and we were within the category of tonnes of companies that were going public.
    • Ultimately, it boils down to lining up users’ preferences with what’s on offer.
    • It uses a multimodal large language model (LLM) to create artificial intelligence capable of answering highly complex questions.
    • But its API-first strategy is an interesting one, especially if you are a startup building a modern product with a lot of API endpoints.

    Megan Sheridan, who ran Intercom’s world tours in 2016 and 2017 has rejoined the company from Web Summit to lead its events team. When you’re focused like we are you can say something as simple as that, and the world gets it. We’re seeing a lot of people leaving Zendesk for Intercom specifically for our AI stuff. But there’s just such a giant pie that we can all be very successful.

    Follow us on Social Media:

    The company argues this shouldn’t be the way — it’s more expensive to gain a new customer than it is to keep existing ones happy. HubSpot believes it has a solution that can be both proactive and reactive. In 2011, Eoghan McCabe was sitting in his friend’s coffee shop when he came up with the idea for Intercom, an online platform that enables companies to deliver personalized responses to their customers. By offering an open source alternative to big-name proprietary incumbents, Chatwoot promises businesses of all sizes two major advantages.

    • Less than a year later, McCabe asked his chief operating officer Karen Peacock, a respected industry veteran, if she wanted to take over as chief executive as he moved to chair.
    • They all expect the new AI interface to be conversational, mobile-first, and lightning-fast to deploy and use.
    • There’s also a tool Pitre describes as Service Hub’s “killer feature,” a support agent.
    • For now, though, the plan is to take on the task of bringing Intercom into a new phase of business, specifically to look for revenue and business beyond the chatbot that has made it famous and is in use by some 25,000 companies globally.

    This extra spend of $94 million will cover an increase in the group’s machine-learning team headcount from 19 to 72 by the end of next year. “This will require an epic lift to make happen, but will dramatically increase our ability to ship great AI tech fast,” he said. Mr McCabe told staff the targets would require more productivity from them, and that “plans are in motion” to address “mediocrity” in some aspects of the business.

    zendesk vs. intercom

    It can deliver incredible experiences for consumers, and it represents the future. Year 2 is pick the head up and get out into the world,” McCabe said. “Our goal now is to revolutionise digital business with this human plus AI bot experience. Intercom he said was uniquely positioned between the might of Zendesk, and rising new startups seeking to disrupt the customer service space. Service Hub launched in 2018 as an all-in-one customer service solution powered by HubSpot’s customer relationship management (CRM) platform. Now, it’s receiving new tools infused with HubSpot AI to help keep customers happy.

    Salesforce, McCabe himself pointed out, currently makes more money from customer support than from sales software. Second, Plain is highly customizable when it comes to integrating support actions in your product. It doesn’t have to be a chat popup in the bottom-right corner of the website. Developers can customize the user interface and create new interactions, such as early access requests, product feedback features and native contact forms. McCabe has now been working with Des Traynor, Ciaran Lee and many of his senior team for more than ten years. “You don’t usually get people as experienced as us all working back together in a startup,” he said.

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